Privacy Policy of FreshCo

Introduction

At FreshCo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

• Contact details, such as your name, email address, and phone number.
• Information about your property, including address and details related to water damage.
• Any other information you provide to us directly during our interactions.

How We Use Your Information

Your personal information may be used for the following purposes:

• To provide you with our Water Damage Restoration services and support.
• To communicate with you regarding your inquiries and service requests.
• To improve our services and customer experience based on feedback.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To third-party service providers who assist us in delivering our services, under strict confidentiality agreements.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We implement various security measures to ensure the safety of your data.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: